The impact of Procurement Planning on Service Delivery in Local Government: A Case Study of Mukono Municipal Council

Abstract

This research studied the impact of procurement planning on service delivery in Local government, a case study of Mukono Municipal Council. The findings of the study revealed that there is a strong positive relationship between procurement planning and service delivery. Most of the respondents strongly agreed with it. It explored to examine the roles under taken by the different stakeholders during Procurement Planning in Mukono Municipal Council, to establish the effect of quality plans on service delivery in Mukono Town Council and to what extent does choice of procurement methods affect service delivery in Mukono Municipality.

The study will be of great importance to the people of Mukono Town Council and stakeholders that involved themselves in the procurement planning process and service delivery of Mukono Town Council and the entire nation at large as the study unveiled procurement planning and tasks management problems that has all along not been observed in the organization. The study employed self-closed end questionnaires to collect data. Data was collected using self administered questionnaires.

The study used a simple random sampling techniques to draw representative samples and 50 respondents were involved in the study. This was done using SPSS to derive good tables and charts for easy and quick interpretation. Some factors were found to be affecting service delivery and these included the following corruption, lack of finances, the challenge of getting the right service provider, limited skilled personnel, also poor communication.

The study also recommends the following; Corruption should be reduced by enforcing of strict rules and giving penalties, training the recruited workers, the procurement team should carryout research so as to find out a reliable service