The Influence of Supplychain Network Design on Reverse Logistics Effectiveness

Abstract

The study examined The Influence of Supply Chain Network Design on Reverse Logistics Effectiveness. With the case study of Victoria Equipment Limited. It specifically focused on finding out; To identify the key factors that contribute to a well-designed network design in the context of reverse logistics, to examine the impact of a well-designed network design on the efficiency and effectiveness of reverse logistics operations, to examine how collaboration and partnerships impact the effectiveness of a well-designed network design in reverse logistics. The study was carried out using a cross sectional survey research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and during the data collection, a non-random sampling method was used, with a sample size of 30 respondents who are management and employees of Victoria Equipment Limited were also used in the study. From the findings, it was revealed that factors such as outsourcing, the collection level, sorting and segregation contribute to a well-designed network design so they are usually considered by Victoria Equipment Limited to ensure great performance and reduce on landfill. Strategies such as optimizing transportation routes and by optimizing facility locations and layouts, a well-designed network can minimize transportation distances and energy consumption, resulting in lower environmental impacts hence increasing the efficiency and effectiveness of reverse logistics operations. The study recommended that Victoria Equipment Limited should conduct a thorough assessment of their current reverse logistics processes and capabilities. By understanding the volume, types and reasons for returned products, delegation should be attached to the experts in the organisation and more should be hired to handle the key activities.